About

Avijeet Singh Thakur is a highly skilled Lead Engineer at Rackspace with over 11 years of experience in the field of Microsoft clients management across the globe. He holds a B.Tech degree and has a strong background in Active Directory, Windows Server 2016, Ipsec, and other Wintel operations. Avijeet has proven his expertise in handling Level 3 Escalations and providing action plans to Technical Leads on complex issues that require in-depth protocol troubleshooting. He has also created blogs and delivered training on complex Microsoft Networking and Active Directory Technologies. His ability to assist two different Microsoft sites on complex cases with action plans and discuss complex and high age cases with the Product Group of Microsoft is commendable. Prior to his current role, Avijeet worked as a Senior Technical Advisor at Convergys-Microsoft EPS, where he was responsible for handling Level 3 Escalations and providing action plans to Technical Leads on complex issues that require in-depth protocol troubleshooting. He also assisted two different Microsoft sites on complex cases with action plans and discussed complex and high age cases with the Product Group of Microsoft. Avijeet's experience as a Technical Lead at Convergys-Microsoft EPS is also noteworthy. He led the entire Network Team of strength of about 30 engineers and provided action plans and troubleshooting steps on the cases via technical reviews. He formulated plans and training to increase the technical expertise of engineers and assisted the engineers on live troubleshooting for complex cases. Avijeet has a good exposure to Six Sigma, Project Management, and Stakeholder Management. He is a highly skilled Senior Software Engineer and is always eager to learn new technologies.